FAQ

The questions we hear most about the Nexo One.

Where is the Nexo One made?
The Nexo One is designed, developed and assembled in Spain, created by a tattoo artist with 25+ years of experience using high-quality components.
Can the stroke be adjusted?
Yes. The stroke adjusts from 2.5 mm to 5.0 mm, giving you control based on your tattooing style.
Can the hitting hardness be adjusted?
Yes. The machine offers three damping levels — soft, medium and hard — for your preference.
How many memory presets does it have?
The Nexo One includes four memory presets for quick setting changes during a session.
Does the machine include different modes?
Yes. It features advanced modes, including a Dotwork mode designed for specialized, precision work.
Do the batteries come included?
Yes. The machine includes two 3,500 mAh batteries for extended work sessions without interruption.
Do I need to lubricate the machine?
Yes. Lubricate with appropriate machine grease (InkMotion) at least once a month for optimal performance.
What warranty is included?
A 1-year limited warranty covers manufacturing defects.
How can I contact support?
Email info@artdriverusa.com — typical response time is 24–48 hours.

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