Warranty & Support

All ArtDriver USA products are designed and manufactured to meet the highest professional standards.

1-Year Limited Warranty

Every Nexo One machine includes a 1-year limited warranty from the date of purchase.

This warranty covers any manufacturing defects or technical failures under normal use.

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What is covered

• Manufacturing defects

• Motor or internal component failure

• Electrical or mechanical issues not caused by misuse

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What is not covered

• Normal wear and tear

• Cosmetic damage (scratches, dents, etc.)

• Damage caused by improper use, drops, or modifications

• Use outside of recommended conditions

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Extended Warranty

Customers have the option to purchase an extended warranty, extending coverage up to 3 years total.

This option must be purchased at the time of ordering or shortly after.

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Warranty Process

If you experience any issue with your machine:

1. Contact us at info@artdriver.com

2. Provide your order number and a description of the issue

3. Our team will guide you through the next steps

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Repairs & Service

Depending on the case, the machine may need to be:

• Repaired

• Replaced

• Sent for inspection

All shipping costs related to warranty service are the responsibility of the customer.

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Support

For any questions, please contact:

info@artdriver.com

We aim to respond within 24–48 hours.